Yes. A referral from your GP or specialist is required for your appointment. This is to ensure you can claim with Medicare and to keep your family GP up to date. Your GP referral will be valid for 12 months, whilst a specialist referral will only be valid for 3 months. Referrals need to be renewed annually.

• Your GP referral, Medicare card and your private health insurance details.
• Results of any blood tests, urine tests, ultrasounds or other imaging studies ordered by your GP prior to this appointment. Please have your GP email or fax them to us or bring copies to the appointment.
• Previous operation reports or hospital discharge summaries related to your condition.
• A list of regular medications.

If you notice you are bleeding leading up to the appointment day please call us as some procedures are best re-scheduled and we will try to accommodate this promptly. If you are bleeding heavily on arrival at the rooms, please let reception staff know straight away.

You will receive a confirmation SMS reminder from our practice 5 days prior to your appointment. If you do not have a mobile phone number on file we will email or call to confirm. Please note, this may come from a private number. If we do not receive an SMS reply or verbal confirmation by 9am the working day prior to your appointment, your appointment will be cancelled to allow access to patients on our waitlist. You will then need to call us and reschedule to the next available appointment. Please be aware the late cancellation fees (within 48hrs of appointment) or no show fees apply if you fail to attend on the day and further appointments may not be re-booked until these cancellations fees are settled.

If you are running late, please contact the practice and let us know as early as possible. We will do our best to reschedule or adjust your appointment time for your convenience.

Yes, we are not a bulk billing practice. You will be charged a fee for your consultation and any procedures required on the day (e.g colposcopy, Mirena insertion etc). Medicare rebates do not cover the full cost of providing you with specialist medical care, however a Medicare rebate may apply for eligible patients with a valid Medicare Card. Private health insurance does not cover out-of-hospital consultations. Please contact our practice for more information if required or for fees related to specific office-based procedures.

Private health insurance is not required for a consultation. If you need to or wish to proceed with surgery with Dr Lowes you will need private health cover or self-fund. If you are seeking surgery through the public system please have your GP refer you to the Endogynae Clinic at the Royal Hospital for Women or your local public hospital.

The fees for surgery with Dr Lowes are dependent on your operation type and complexity. You will receive a quote and financial information before your operation is arranged. Fees for your hospital admission will depend on the hospital, your length of hospital stay, need for other services and the level of your private health insurance cover.

You will need to confirm any additional co-payments or excess directly with your health fund and the hospital you are booked into. It is also important to ensure that your policy covers you for admission and procedures as a patient in a private hospital. Pregnancy and obstetric care is a common exclusion on some health insurance policies. If you have any doubts, contact your private health insurer to understand the specifics of your policy’s coverage.

Anaesthetics and pathology are separate to Dr Lowes’ fees and the specialists will send you their invoice separately.

Our preferred method of payment is credit card or EFTPOS. We accept Visa, Mastercard, American Express and Direct Deposit.

Patient and visitor parking is available in the multi-storey car park, which is owned and operated by Wilson Parking. Parking fees are displayed at all entrances to the car park. There is also paid metered parking along Westbourne Street for up to 3 hrs. 

Our practice is accessible by both train and bus. The closest Train station is St Leonard's which is about a 10 minute walk away.

1/4 hour, 1/2 hour and 1 hour, 2 hour and some untimed on street free parking is available on both Goodwood Street and Elsmere Street.

Our practice is accessible by both bus and light rail. The ES Marks light rail stop is located outside our front door, within a short 100m walk. There are also plenty of buses that run along Anzac Parade.

We always recommend you allow a little extra time to find a car park so that you do not have to rush for your appointment. For details or to plan your trip, please visit Transport NSW